1. Introduction
This Privacy Policy explains how Uravukal Matrimony collects, uses, stores and protects personal information when individuals access or use our website and matrimonial services.
By using the service, you acknowledge the practices described in this policy, subject to applicable law.
2. Information We May Collect
Depending on how you use the service, we may collect information such as:
- name, and the mobile number used to register and sign in
- date, time and place of birth
- gender (whether the profile is for a bride or a groom)
- height, weight, marital status, mother tongue and religion
- location and native place
- community-related information voluntarily provided for matrimonial purposes
- education, occupation, employment and income-range details
- family information and, where provided, property and lifestyle details
- photographs submitted by the member
- documents submitted for verification, such as identity, education, occupation or horoscope documents
- horoscope-related information where voluntarily provided
- partner preferences
- interests and interactions within the service, such as interests sent and received, profile views, saved profiles, contact access, blocks and reports
- verification information
- subscription and transaction records
- customer-support communications, including your email address if you contact us by email
- notification preferences
- login, device, browser, security and technical information, such as device type, browser family and server logs, which may include IP addresses
3. Why We Use Information
Information may be used to:
- create and maintain matrimonial profiles
- provide profile discovery and matchmaking functionality
- enable membership features
- verify profiles or submitted information
- protect members and platform security
- process membership payments
- communicate service-related information
- provide customer support
- prevent misuse, fraud and unauthorized access
- meet legal and regulatory obligations
- improve reliability and operation of the service
4. Matrimonial Profile Visibility
Information entered into a matrimonial profile may be displayed to other eligible users according to the platform's visibility, membership, privacy and access rules.
Sensitive contact information is not automatically made available merely because another person views a profile. Where contact access is supported, it remains subject to the platform's applicable access and approval rules.
Documents submitted for verification are used for review and are not displayed on profiles.
5. Payments
When paid membership is enabled, payments may be processed by an authorized third-party payment provider.
Uravukal Matrimony does not need to store complete card numbers, CVV or UPI PINs in order to provide its membership service.
Payment providers may separately process payment and transaction information under their own terms and privacy practices.
6. Service Providers
We may use trusted service providers for functions such as:
- hosting and infrastructure
- SMS/OTP delivery
- payment processing
- browser push notification delivery, where you choose to enable notifications
- security
- storage
- operational communications
They may process information only as necessary to provide those services and subject to applicable obligations.
7. Security
We use reasonable technical and organizational safeguards intended to protect information from unauthorized access, disclosure, alteration or destruction.
No internet-based system can be guaranteed to be completely secure.
Members are responsible for keeping their login credentials and devices secure.
8. Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, operation of the matrimonial service, legitimate recordkeeping, dispute handling, security and applicable legal obligations.
Information may be deleted, anonymized or retained according to applicable requirements after an account is closed. When a profile is closed, profile content, photographs, documents and contact numbers are removed or de-identified through our closure process, except records we need to keep for payment, security, safety, dispute or legal purposes.
9. Member Choices and Requests
Subject to applicable law and product rules, members may contact us regarding:
- correction of inaccurate information
- account or profile closure
- privacy questions
- requests concerning their personal information
Requests can be sent to uravukalofficials@gmail.com.
Identity verification may be required before fulfilling certain requests.
10. Children's Privacy
Uravukal Matrimony is intended only for individuals who are legally eligible to marry under applicable law, and it is not designed for children.
11. Cookies and Technical Data
The Uravukal Matrimony service uses an essential cookie to keep members signed in and to protect accounts, and limited browser storage for interface preferences. These are used for authentication, security, session management, preferences and service operation.
We do not use advertising cookies. The information pages on this website do not set cookies.
12. Changes to this Policy
This policy may be updated when the service, applicable requirements or operational practices change.
The latest version will be published on this page with an updated effective date.
13. Contact
Privacy questions: uravukalofficials@gmail.com